Arts North West Privacy Policy

Introduction

This privacy policy sets out how we comply with our obligations under the Commonwealth Privacy Act 1988. Section 6EA of the Privacy Act allows small business operators and incorporated associations like Arts North West, who would otherwise not be covered by the Privacy Act, to choose to be treated as an organisation for the purposes of the Act and therefore subject to the National Privacy Principles. Businesses opting-in to be covered by the Privacy Act are making a public commitment to good privacy practice.

Purpose

Arts North West maintains a policy of strict confidentiality concerning your personal information. It applies to the collection, storage, use and dissemination of your personal information by Arts North West, its staff and contractors. Access to our website (www.artsnw.com.au) or our services confirms your acceptance of the terms of this Privacy Policy. This Privacy Policy applies to information provided to us whether via our website or any other means and demonstrates how we will comply with the Australian Privacy Principles under the Privacy Act.

Although we will comply with this Privacy Policy in respect of information provided to us by all people, anyone under the age of 18 years must obtain the consent of a parent or guardian prior to using our website and their parent of guardian will be responsible for appropriately supervising their use of our website.

Policy

Collecting personal information

Arts North West collects personal information when users subscribe to communication channels such as correspondence; email, Arts North West’s e-news; registration for an event, workshop, or activity; or complete a survey. It is our usual practice to collect personal information directly from the individual.

The types of personal information we collect may include contact details such as the name, email, phone and mailing address of individuals. We may also collect ABNs, bank details and payment transactions.

For visitors to the Arts North West website we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the site, page access times and referring website address. By your use of our website you consent to the collection, storage, use, and dissemination of your personal information in accordance with this Privacy Policy and as otherwise permitted under the Privacy Act.

All personal information that we collect is reasonably necessary for the purposes and operation of Arts North West. These include:

  • Keeping you informed of relevant upcoming exhibitions and events

  • Facilitation of arts and cultural development

  • Improving our website and other services

  • Processing payments for services provided by Arts North West

Disclosing personal information

Arts North West will use personal information internally to facilitate service provision, maintain and improve Arts North West’s products and performance or technical support.

Arts North West may use personal information about you for the primary purpose of providing you with our services, and for which you would reasonably expect us to use that information for. This can include sending you information about new initiatives, new arts and cultural activities, programs and special events. We may send this information via post, telephone or any form of electronic communication. We may use any email address or other personal information you provide to us at any time for this purpose.

We will share aggregated information with research partners for research purposes only. We will not disclose any confidential or secure information unless it is already in the public domain without express written consent. We will not disclose personal information externally unless we are required to protect our rights or property, or to avoid injury to any person, by law.

You can, at any time, opt out of receiving marketing material by contacting us. Once you opt out of receiving marketing material from us, you agree and acknowledge that this removal from our distribution lists may not take effect until after the next scheduled communication.

External access to personal information

Arts North West will provide any individual or organisation access to their personal information held by Arts North West. If you request access to the personal information we hold about you, we will respond to your request within a reasonable period of time, and where reasonable and practicable, give access to the information in the manner you request. This will be subject to any exemptions allowed under the Privacy Act.

All reasonable steps are taken by us to ensure that your personal information held by us is accurate, up-to-date, complete, relevant and not misleading. If you believe that any of your information is inaccurate, not up-to-date, incomplete, irrelevant or is misleading, please contact us and we will take all reasonable and appropriate steps to correct it within a reasonable time.


Contact details

Individuals can obtain further information in relation to this privacy policy, or provide any comments, by contacting us:

The Privacy Officer
Arts North West
PO Box 801 Glen Innes NSW 2370

office@artsnw.com.au

Tel: (02) 6732 4988